The November 2004 election was the first time all states were required to give provisional ballots to voters whose names did not appear on the voter registration list on Election Day. The results were mixed: although 1.6 million provisional ballots were cast and nearly 1.1 million were counted, standards differed considerably both between and within states, and many poll workers were apparently unfamiliar with the new rules. The Election Assistance Commission and electionline.org frame the issue with results from their recently published post-election surveys.